We take personal data protection seriously. Bentzon Carpets ApS is the data controller for the information we collect about you and we ensure that your personal data is processed in accordance with legislation.
We only use general personal data, such as your name, company name, address and contact details, such as telephone and mobile number and e-mail address and to a limited extent occupation and interest categories.
Bentzon Carpets makes use of and stores personal data in:
– E-mail programmes
– CRM systems
– Registration of Customer complaints
– Mail/Courier system for deliveries of samples, etc.
– ERP system for invoicing/accounting
The personal data processed by us has a clear purpose and does not cover any more than is required to enable delivery of an order. The personal data is solely used internally in a business context and in collaboration with customers as well as for making contact with prospective customers.
We have implemented the appropriate technical and organisational measures against your information being misused or processed in contravention of the legislation.
The information is used to identify you as a prospective or actual customer and thereby enable us to provide the best service and provide information about news, as well as ordinary business relations.
– Processing your purchase and delivery of the order
– Fulfilling your order for products or services related to your order
– Improvement of our products and services
– Adaption of our communication and marketing to you in order to provide the best customer service
– Administering your relationship with us
– Compliance with legal requirements
As our service depends on your data being accurate and up to date, we ask that you inform us of any relevant changes to your data. You may use the contact information above to notify us of your changes and we will ensure your personal data is updated.
The information is stored for the period that is permitted in accordance with the legislation and we will delete it when it is no longer necessary. The period depends on the characteristics of the information and the background for storage. It is therefore not possible to state a general time frame for when the information is deleted.
Disclosure of personal data does not normally occur, but should the situation arise, it will only happen with your consent. However, general information is stated in invoices and similar in accordance with the Danish Bookkeeping Act.
When you visit our website www.bentzon.dk, and underlying pages and sub-domains, information about you is being collected, which is used to personalise and improve our content and to increase the value of the information displayed on the site. If you do not wish information to be collected, you should delete your cookies and refrain from further use of the website.
Cookies are stored on your PC, mobile or similar for the purpose of recognising it, remembering settings, performing statistics, targeting information and advertising, for example by the use of Google Analytics, as well as tracking/registering user behaviour on the website and blog, in order to make the content more user friendly and targeted to the area of interest. Cookies cannot contain malicious code such as viruses.
If you delete or block cookies, the content on the website may be less relevant to you. In addition there is a risk that the website does not function optimally as well as having content you are unable to access.
You have the right at any given time to be informed of what data we process about you, where this comes from and what we use it for. You can exercise your rights by contacting us. Our contact information is shown at the top.
You may also lodge a complaint with the Danish Data Protection Agency.
When you contact us in order to correct or delete your personal data, we examine whether the conditions have been adhered to and if this is the case we will make any change or deletion as quickly as possible.
We will delete your personal data when it is no longer necessary for the purpose for which it was collected.
25th May 2018
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